Ironwood Warranty Group (IWG) is pleased to announce that HeadStart Warranty Group, a national warranty provider focused on home protection programs for consumers, has joined its growing list of clients. Ironwood Warranty Group will provide HeadStart with insurance and regulatory support that will enable them to expand their footprint to sell and market their warranty programs nationwide. Ironwood Warranty Group’s subsidiary, National Service Alliance (NSA), will provide Headstart with access to NSA’s proprietary integrated tech platform, IRIS. Connected to NSA’s national home service network, IRIS gives Headstart access to real-time data and tools to more easily and efficiently administer their home warranty programs.
“We enjoyed working with the team at Headstart,” said Dan Tafel, Chief Development Officer. “They wanted to bring the customer service experience in-house, rather than outsourcing to a third party. Our insurance and service capabilities allowed them to quickly ramp up in-home customer service nationwide.”
Tim Schuur, CEO at Headstart, said, “Ironwood Warranty Group provided comprehensive support so we could enhance the service experience and better control the financial aspects.”