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About Us

Ironwood Warranty Group, LLC is a holding company for the following companies that are exclusively focused on supporting warranty solutions.

• Hornbeam Insurance, LLC
• Ironwood Warranty, LLC.
• National Service Alliance

Ironwood Warranty Group is affiliated with American Life and Accident Insurance Company of Kentucky. American Life was founded in 1906, serving the life insurance market within the United States. Hornbeam Insurance and American Life are both owned by Hardscuffle Incorporated, a holding company.

Ms. Nana Lampton, Chair of Hardscuffle Inc., founded Hornbeam Insurance, a national property and casualty insurance carrier to focus on the warranty and specialty insurance markets.

Our Team

Innovative solutions start with innovative people. Our leadership team has 65+ years of experience specializing in the warranty industry with a proven track record of success.

Kevin Callahan

Kevin has been in the warranty services business for more than 28 years. He began his warranty service career in 1992 with General Electric (GE) and in 1997 co-founded Service Net Solutions, LLC and as part of an acquisition joined American International Group (AIG).

Dan Tafel

Dan brings over 18 years of sales and marketing experience in the warranty services industry to Ironwood. Prior to joining, Dan was VP of Global Business Development for AIG’s Warranty Services Division where he managed multi-national clients.

Julie Messer

Prior to joining Ironwood, Julie served for a year as Chief Customer Officer at OnPoint Warranty and 15 years as VP of National accounts for AIG/Service Net where she was responsible for operational execution and growth for North America Service Warranty clients.

Chris Karo

Chris brings over 13 years of experience in the warranty services industry specifically focused on the regulatory and compliance landscape. Chris spent 7 years with AIG in the Warranty Division as General Counsel.

Jeanine Skendzel

Suzanne Ricketts

Jahnna Valdez

Leslie Taulbee