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Warranty And Service Contract Specialists

Ironwood Warranty Group provides comprehensive support enabling our clients to insure and administer a service program tailored to their needs.

OUr Services

Our markets

Our team


Our Focus

Ironwood Warranty Group provides comprehensive support enabling our clients in the following markets to insure and administer a service program tailored to their customers’ needs.


• Appliances
• Electronics
• Mobile
• Solar
• Industrial

Retail Service Plans

• Direct
• Retail
• eCommerce
• Resellers

Home Warranty*

• Home
• Structure
• Rental
• Property Management
• Electronics


• Third Party Administration
• InsureTech
• Financial
• Utility
• Affinity


• Industrial Equipment
• Energy
• Performance Guarantee
• Limited Warranty
• Service Provider

* In WA, Home Warranty refers to a Home Service Contract.


About Us.

Ironwood Warranty Group helps clients achieve goals through smart, customized warranty insurance, service contract and administration solutions. Let’s talk about how we can make a difference for your business.


Our Team

Innovative solutions start with innovative people. Our leadership team has 65+ years of experience specializing in the warranty industry with a proven track record of success.
Kevin Callahan

President and Chief Operating Officer

Dan Tafel

Vice President of Business Development

Julie Messer

Senior Vice President

Chris Karo

General Counsel and Secretary

Jeanine Skendzel

Senior Vice President of Underwriting

Suzanne Ricketts

Senior Administrative Assistant

Jahnna Valdez

Director of Accounting

Leslie Taulbee



Our History

Ironwood Warranty Group, LLC is affiliated with American Life and Accident Insurance Company of Kentucky. American Life was founded in 1906, serving the life insurance market within the United States. Hornbeam Insurance and American Life are both owned by Hardscuffle Incorporated, a holding company. Ms. Nana Lampton, Chair of Hardscuffle Inc., founded Hornbeam Insurance, a national property and casualty insurance carrier, to focus on the warranty and service contract markets.

“Building upon the strong foundation of American Life, our vision is for Ironwood to deliver innovative and unique insurance solutions within the warranty industry.”


Nana Lampton

Chair of Hardscuffle Inc.


Our News

Check out some of our recent news.
Hornbeam Insurance Parent Acquires Tech-Enabled Services Company

By Haley Cawthon  –  Assistant managing editor—digital, Louisville Business…

Hornbeam Adds Leading Warranty Underwriter

Jeanine brings over 13 years of experience from AIG where she managed consumer warranty underwriting…

Hornbeam And Puls Launch Home Appliance Warranty Program

By Warranty Week NOV 2021 LOUISVILLE, KY, November 16, 2021—Hornbeam, an insurance carrier focused o…


Get in Touch

Reach out to us today.
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Call us 1+ 502 417 8260

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Where To Find Us

471 West Main Street, Suite 302
Louisville, KY 40202

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